"How do I check and/or change my shipping address?"

Want to double-check your address, or update it before we mail rewards?

Good news! You can adjust your own shipping address at any time, until we're about to put your rewards in the mail. (We'll send an email notifying you before each shipment goes out.)

1. Log into your BackerKit survey.

  • To return to your BackerKit survey, you can click the link in the Confirmation Email that you received when you finished filling in your reward survey. 
  • Can't find the email? Request a new link here.

2. Click "Edit Your Address."

  • Click the button in the top-right corner that says "Edit Your Address":

3. Review your address.

  • You will see a "Confirmation Page" with all of the details about your pledge.
  • If you are receiving PHYSICAL REWARDS, you will see a section called "Shipping Info" that lists the most recent mailing address you have provided for your rewards.

4. If needed, provide your updated address.

  • Below your address, you'll see a button that says "Edit Shipping Info." If you need to update your address, click that button.
  • On the next page, provide your updated mailing address and phone number. When you're done, click NEXT to save the change!

5. Confirm that your updated address appears on the Confirmation Page.

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