"How do I get help with my rewards?"
If you need any help or answers about your rewards, start by visiting our #MakeMoreMST3K KnowledgeBase, where you'll find answers to a lot of your most common questions.
If that doesn't work, please contact our BACKER SUPPORT TEAM:
- Send an email to firstname.lastname@example.org.
- For the fastest support, please include:
- Your full name
- Your email address
- Your Kickstarter backer number (here's how to find it)
- A clear explanation of the problem you're having
Our team will follow up as quickly as we can. Please give us 24-48 hours to respond. If you've requested help over email, we'll make sure you don't miss any reward deadlines that might pass while you're waiting for us to respond.